Delivery and Pick Up

DELIVERY SERVICES

  • Delivery Charges vary by mileage.
  • The day before your delivery we will call you to remind you of the delivery, we will usually give a four hour window.
    • Delivery Drop off means that the delivery team will bring the furniture in your home and drop it off in the box. Drop off does NOT include assembly.
    • Delivery Set up means that the delivery team will take everything out of the box and set it up in the room for you.
      • It is important that you have the room ready to accommodate your new furniture. Please have the room cleared in the area where you intend for your new furniture to be.
      • We cannot install anything on the walls or ceiling, nor can we install electronic equipment into entertainment units.
    • If you live in an apartment and you are unavailable, we will meet the apartment manager for entrance (providing you have made prior arrangements with the manager and with our delivery department).
    • It is important that someone is there to sign for the receipt of the merchandise. If you miss your delivery appointment for any reason there will be an additional delivery trip charge.

     

    PICK UP

    • Immediate Pick up is only available for in-stock merchandise at our warehouse
    • Pick up appointments are scheduled in advance for floor specials, and transferred within 24-72 hours
    • Purchases can only be held for 30 days
    • We provide assistance with loading merchandise ONLY, we will not be responsible for securing items. Please provide any additional loading materials prior to pick up.

     

    Thank you for your business!